Salesforce is the CRM of record for a great many businesses. We connect it to the systems where the work actually happens, so it reflects reality instead of someone's data entry.
A CRM is only as good as the data in it, and data entered by hand is data that is out of date by the end of the week. The gap between what Salesforce says and what your operational systems know is where forecasts go wrong and customers get contacted about things that already happened.
Integration closes that gap: accounts and contacts synchronised, opportunities updated from real orders and bookings, and your own business objects represented properly rather than crammed into fields that were meant for something else.
Reading the documentation is the easy half. These are the areas that decide whether an integration takes weeks or months — and the ones we scope carefully before quoting.
Salesforce is powerful and priced accordingly, and a lot of businesses run a small fraction of its capability at full cost. If it is genuinely your system of record and your team lives in it, integrating it properly is money well spent.
If it is really being used as a contact database with a pipeline view, that is worth saying out loud. We host and manage EspoCRM and Twenty, which cover that ground for the cost of a server. We are happy to build either — and we would rather you knew the cheaper option existed before committing to the larger one.
Yes, and we would ask to review it before quoting. Custom objects, validation rules, and existing automation determine most of the effort, and they are also what quietly breaks integrations built without that review. It is the difference between a real estimate and a guess.
Yes, and it is usually the highest-value integration available — it removes manual data entry and means the pipeline reflects what has actually happened. The design decision to settle first is which system is authoritative for each field.
Sometimes, and we will say so. If you are using it as a contact database with a pipeline view, self-hosted EspoCRM or Twenty cover that for the cost of a server, and we host and manage both. If your team genuinely lives in Salesforce and depends on its ecosystem, stay and integrate it properly.
Yes. Migration is a well-trodden project: map the objects, deduplicate, move the history, verify the counts, then switch over in a sequence that does not leave a gap. The verification step is the one most worth keeping in scope.
We can. Integrations are long-running services, not deliveries — platform changes and permission changes break them. We host what we build, with monitoring, so failures surface quickly.
We are usually working in several of these at once, which is how we know where each one bites. See all integrations for the full list.
Help-desk and ticketing integration — tickets, users, automations, and getting support data into the rest of your business.
View detailsEmail marketing integration — audience sync, segmentation from your own data, transactional and campaign sending, and deliverability.
View detailsCRM and marketing automation integration — contacts, deals, pipelines, forms, and connecting HubSpot to your operational data.
View detailsMessaging and voice integration — SMS, WhatsApp, notifications, and alerting wired into your own systems.
View detailsAccounting integration — invoices, bills, payments, contacts, and bank reconciliation driven from your operational systems.
View detailsAccounting integration — invoices, expenses, payments, and reconciliation connected to the systems that generate them.
View details